Some Ride-Hailing Follow-Up

Earlier this week, I published a piece on how rail-hailing services like Uber and Lyft make getting around more accessible. Since that story ran, I decided to ditch Uber and use Lyft as my preferred ride-hailing service from now on.

This week’s episode of ATP features a great discussion on Uber’s problems, which I encourage everyone to listen to. The gist of the talk about alternatives to Uber is essentially that if you can find a reasonable alternative (i.e., Lyft), then you should. I’ll admit to being reticent to switching before yesterday because I was/am unsure how Lyft will survive Uber being the dominant player in this space. Still, the more that was reported on Uber’s toxic corporate culture made me grow even more leery of giving my dollars to a company so institutionally dysfunctional. However pleasant my personal experiences with Uber have been, I ultimately decided I couldn’t continue to support them in good conscience.

As the hosts rightfully pointed out on ATP, Lyft isn’t without its problems either. I use the hell out of my Amazon Prime subscription despite Amazon not being a pillar of morality. Amazon is just so damn convenient, and they’re it in terms of e-commerce. But Uber is a different animal—I can’t patronize a company with such deeply warped values. That Uber treats people so badly, particularly women, is antithetical to who I am as a person.

I wasn’t heavily invested in Uber as far as brand loyalty—my girlfriend prefers Lyft and we’ve taken many rides together—but Uber’s latest shitshow was the straw that broke the proverbial camel’s back. I’ll be calling Lyft for rides from here on out.